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Free Returnswithin 7 days
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Contact us: +27 (0)762-755-571


Payment & Security

1. WHICH PAYMENT METHODS ARE ACCEPTED?

We accept payment by Visa and MasterCard credit cards. We also allow for an EFT to be made into our bank account.

 

2. IS SHOPPING WITH LOVEBABY.CO.ZA SAFE AND SECURE?

Yes. Your payment safety and security is of utmost importance to us and we have taken all reasonable steps to ensure that shopping on our site is maximally protected. In short, any information that you upload on our website, in order to make a payment, including any payment card information, will be stored on a secure server which encrypts your payment card details.

 

3. IS PERSONAL INFORMATION SHARED? 

No. We will never disclose, sell or rent your personal information to third parties.

 

4. WHICH PAYMENT GATEWAY SYSTEM IS USED?

All transactions concluded on our website are processed by our payment gateway partner, Virtual Card Services (www.vcs.co.za). VCS is a South African Reserve Bank Registered System Operator and a Member of the Association of System Operators.

 

VCS protects the security of information during transmission by using Secure Socket Layer (SSL) encryption. Encryption turns the information you enter into complex code, which is then securely transmitted. VCS’s servers are certified by Thawte (a public Certificate Authority), which means that nobody can impersonate VCS in order to obtain confidential information. The number of employees involved in the management of the VCS data centre that have physical access to the production servers is limited. VCS uses firewalls and other security technology to prevent access by unauthorised persons and against disclosure, alteration or destruction. VCS continually reviews and enhances its security systems in line with technological changes.

 

In addition, all transactions are processed using MasterCard/Visa International’s 3D Secure system. 3DSecure is a security protocol implemented by MasterCard/Visa International, designed to authenticate the cardholder and therefore their eligibility to use a card, before processing a transaction. 3DSecure is a bank requirement for all e-commerce merchants and the bank registers such merchants with MasterCard/Visa International. 3DSecure is only active for cards issued by MasterCard and Visa members, excluding business cards and private label cards.

 


 

Safe & Secure



Contact Us

Tel: +27 (0) 762-755-571

Mon-Fri: 09h00 - 17h00 (GMT+2)

Email: customercare@lovebaby.co.za

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